News Articles
This site contains over 2,000 news articles, legal briefs and publications related to for-profit companies that provide correctional services. Most of the content under the "Articles" tab below is from our Prison Legal News site. PLN, a monthly print publication, has been reporting on criminal justice-related issues, including prison privatization, since 1990. If you are seeking pleadings or court rulings in lawsuits and other legal proceedings involving private prison companies, search under the "Legal Briefs" tab. For reports, audits and other publications related to the private prison industry, search using the "Publications" tab.
For any type of search, click on the magnifying glass icon to enter one or more keywords, and you can refine your search criteria using "More search options." Note that searches for "CCA" and "Corrections Corporation of America" will return different results.
WA DOC Telecommuncations Services Report-JPay Submissions
Download original document:
Document text
Document text
This text is machine-read, and may contain errors. Check the original document to verify accuracy.
JPay Submission Revised Code of Washington, Title 72, Chapter 72.09 Submission Washington Department of Corrections (WA DOC) Telecommunications Services Report The following information is submitted to the WA DOC in accordance with RCW 72.09.765, Subsection 3, Inmate access to telecommunication services—Contracting—Reporting Product / Service Communication Stamp Packages eMail Photo Attachment eCard Snap N' Send Inbound VideoGram Video Visitation Media Songs Albums Movies eBooks Games JP5mini (4.3 inch) Replacement JP5mini Power Adapter Replacement JP5mini Screen Protector Replacement JP5mini USB Cable JP5s (7 inch) Replacement JP5s (7 inch) Power Adapter Replacement JP5s (7 inch) Screen Protector Replacement Earbuds Media Credits Payment Services Money Transfer (Education, Funeral, Medical, Postage and Spendable) Online Phone MoneyGram Cost of Supervision Online Phone MoneyGram Interstate Compact Payments Online Phone MoneyGram Rate Amount Applicable Individual $2.00 $5.00 $7.50 $10.00 1 stamp 1 stamp 1 stamp 1 stamp 5 stamps $7.95 6 stamps (one time) 20 stamps 35 stamps 60 stamps per email per attachment per attachment per photo per 30 second video clip per 30 minute visit Inmate / Customer Inmate / Customer Inmate / Customer Inmate / Customer Inmate / Customer Customer Inmate / Customer Customer Customer Customer $0.99 - $2.00 + tax $9.99 - $22.00 + tax $0.99 - $7.99 + tax Free $0.99 - $12.99 69.99 + tax 15.99 + tax $5.99 + tax $3.99 + tax 129.99 + tax $15.99 + tax $5.99 + tax 14.99 + tax $3.50 per song per album per movie rental per book per game per tablet per adapter per protector per cable per tablet per adapter per protector per set of two earbuds $0.01 - $300.00 Inmate Inmate Inmate Inmate Inmate Inmate / Customer Inmate Inmate Inmate Inmate / Customer Inmate Inmate Inmate Customer $3.95 $7.95 $9.95 $11.95 $4.95 $8.95 $10.95 $12.95 $8.95 $0.01 - $20.00 $20.01 - $100.00 $100.01 - $200.00 200.01 - $300.00 $0.01 - $20.00 $20.01 - $100.00 $100.01 - $200.00 200.01 - $300.00 $0.01 - $5000.00 Customer Customer Customer Customer Customer Customer Customer Customer Customer $3.95 $7.95 $9.95 $11.95 $15.95 $4.95 $8.95 $10.95 $12.95 $16.95 $8.95 $0.01 - $20.00 $20.01 - $100.00 $100.01 - $200.00 200.01 - $300.00 $300.01 - $500.00 $0.01 - $20.00 $20.01 - $100.00 $100.01 - $200.00 200.01 - $300.00 $300.01 - $500.00 $0.01 - $5000.00 Customer Customer Customer Customer Customer Customer Customer Customer Customer Customer Customer $7.95 $8.95 $8.95 $100 $100 $100 Customer Customer Customer Commissions Paid June 2020 - June 2021 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 $ 22,396.61 $ 43,066.29 $ 40,017.77 $ 37,449.81 $ 43,190.15 $ 40,784.78 $ 43,349.44 $ 50,631.55 $ 45,316.04 $ 59,047.32 $ 59,813.75 $ 57,628.83 $ 54,326.26 Total $ 597,018.60 One-Time Labor Costs for Installing and Maintaining Hardware June 2020 - June 2021 JUN 2020 $6,141.44 JUL 2020 $1,869.10 AUG 2020 $110,263.17 SEP 2020 $38,163.71 OCT 2020 $11,990.47 NOV 2020 $19,635.89 DEC 2020 $21,936.63 JAN 2021 $22,087.31 FEB 2021 $20,524.62 MAR 2021 $36,529.59 APR 2021 $24,135.82 MAY 2021 $50,866.36 JUN 2021 TOTAL $363,111.99 $721,114.66 Ongoing Labor Costs for Installing and Maintaining Hardware June 2020 - June 2021 JUN 2020 $3,306.40 JUL 2020 $3,033.70 AUG 2020 $10,558.38 SEP 2020 $7,548.21 OCT 2020 $10,680.16 NOV 2020 $5,245.06 DEC 2020 $7,525.15 JAN 2021 $6,139.35 FEB 2021 $3,285.04 MAR 2021 $7,525.45 APR 2021 $7,179.39 MAY 2021 $8,197.97 JUN 2021 $2,900.04 TOTAL $83,124.30 Metrics for June 2020 through July 2021 Customer Service (Family / Friends Support)* Average Response Time Average Handle Time 5:01 minutes 4:34 minutes *based on national average. Securus/JPay does not track data by state Customer Service (Incarcerated Individual Support)* Average Days To Close a Ticket *based on tickets submitted by all facilities. 5 days Revenue June 2020 - June 2021 June - August 2020 September - November 2020 $2,348,923.08 $2,231,252.90 December 2020 - February 2021 $2,599,943.69 March - May 2021 $2,870,543.58 Jun-2021 $896,237.69 Total $10,946,900.94
